Returns & Refunds
Returns & Refunds
Contact F1 Race Gears within 15 days of delivery to request a return for an eligible item. Please obtain approval before sending any item back.
Return eligibility
Items must be unused and unworn, with their original tags and packaging. Include your order number and proof of purchase.
How to request a return
Email info@f1racegears.com with the subject “Return Request – Order #[your order number]”. Include the item, reason for return and photos where relevant.
After reviewing your request, our team will provide the approved return shipping address and instructions by email. The return destination can depend on the item; please wait for these instructions before shipping.
Custom and personalized orders
Products made to your approved measurements, names, logos or other personal specifications are not eligible for change-of-mind returns. Contact us if your item arrives damaged, defective or differs from the approved specifications.
Damaged, defective or incorrect items
Please contact us promptly with your order number, a description of the issue and clear photographs. We will review the issue and confirm the appropriate remedy and return shipping arrangements before you send the item back.
Return shipping and exchanges
Customers are responsible for return shipping costs for approved change-of-mind returns. Original shipping charges are not refunded for these returns. For exchanges, contact us first to confirm the available options.
Refund timing
After the returned item is received and inspected, we will confirm the outcome and process approved refunds within 3–5 business days to the original payment method. Your bank or payment provider may take a further 5–7 business days to display the refund.
Statutory rights
This policy does not limit any mandatory consumer rights that apply to your purchase. Where applicable, eligible European Union orders have a 14-day cancellation period, subject to applicable exceptions for goods made to the customer's specifications or clearly personalized.